Contact : customer service email.

These general conditions specify the methods of providing the services of the site. They cannot be in contradiction with the various regulations and directives of European consumer law, present or to come.

These general conditions establish the relations between the client, called “the Consultant”, and the company (CASSOPIA Limited). The offers linked to the site, and called “the Site”.

Preamble: conditions of use of the site by the Internet user

The consultant, who connects to the site and this by having gone through a free or paid clairvoyance, must imperatively be a natural person and adult according to the laws of his country of residence.

The mere fact of connecting to the site constitutes acceptance by the Consultant of all of the general conditions of use and sale.
By connecting to the site, the Consultant thus accepts all the general conditions related to the use and sale of the services.
These conditions may be subject to further modifications at any time. Therefore, the Consultant must regularly visit the site in order to have the latest version of these conditions.

1. Moral and professional commitment of the seer

Le site et les mails qui lui sont associés proposent des produits, textes, études, dans le domaine de la voyance et de l’ésotérisme.
Deva s’engage à respecter une charte morale et professionnelle dans l’exercice du service, même si ce dernier ne fait objet d’aucune règlementation professionnelle particulière. Les règles relatives à cette charte sont présentes au niveau des « Conditions Générales de Consultation ».  

The site and the emails associated with it offer products, texts, studies, n the field of clairvoyance and esotericism.
Deva undertakes to comply with a moral and professional charter in the exercise of the service, even if the latter is not the subject of any particular professional regulations. The rules relating to this charter are present in the “General Conditions of Consultation”.

2. Personal data

To unsubscribe from partner offers, the User will use the unsubscribe links present in the emails of site partners.
The Site undertakes not to communicate the Consultant’s personal data. However, the Site may keep this data for purposes related to the services offered (free or paid products).
Unsubscribe links will be available in emails from site partners in case the Consultant wishes to unsubscribe.

3. Health, legality

The advice given by the Site cannot replace that of a professional, be it the mental or physical health of the Consultant.
The site absolutely refrains from dealing with any problem or answering any question which may relate to physical or mental health which is submitted to it by the consultant.
The site undertakes never to provide the consultant with advice which could encourage him to break the law or prejudice third parties.

4. Products offered on the site and in emails

The website and the emails associated with it market, paid products, in the area of ​​clairvoyance, divination, astrology, the interpretation of tarot cards, lucky numbers, personal development.

These products take the form of e-book, audio or audio-visual recordings, texts, illustrations, and various objects related to the occult. These products may be available in the website store, or offered by email.

As part of its welcome offer, the Site offers a free clairvoyance for each new subscriber.

The Site does not undertake to guarantee that the events mentioned in the site or the associated emails will occur.

5. Technical conditions of delivery of readings and illustrations without material support

The content ordered by users will be delivered through digital channels, namely: emails or files to download.
However, this content may be subject to certain blockages that the Site cannot manage: Anti-spam or anti-virus filters.
The Consultant must in particular check the configuration of his computer and enter the sending address (customer service email) in his list of accepted contacts.

6. Unsubscribe

If the Consultant no longer wishes to receive emails from the Site, he can request it by following the unsubscribe links on all emails sent by the Site.

The Site draws the Consultant’s attention to the fact that unsubscribing deactivates all the links present in the emails he would have received from the Site before. The Consultant will no longer have access to the products delivered by this means, if he has not saved them on his computer.

ARTICLE 1 – Payment and reimbursement

Payment is made by bank card and securely.
In the event of refusal of a credit card, the Site may present it again as many times as necessary within the limits of the legislation in force.
In order to improve the quality of service, the Site can act on payment systems without prior notice.
The prices of offers on the Site can be changed without prior notice.

The prices of the services are clearly mentioned in the documents communicated and the payment pages.
All content ordered can only be received after the purchase has been completed. offers a satisfied-or-refunded guarantee covering the last Service or Product purchased.

You can obtain a refund over the 30 days that follow your purchase by contacting customer service email. Write “refund request” and the name of the Product or service you would like to have refunded in the message body.

Our customer service will carry out the refund and send it to the bank account linked to the bank card you used for the payment. If we cannot pay your refund to this account, the refund will be made using a check sent to your postal address.

In order to benefit from this refund guarantee under optimum conditions, we would like to draw your attention to the importance of entering complete and correct information (your surname, first name and full postal address).

For more information on the protection of your personal data, please consult our Privacy Policy.

In case of dissatisfaction of the customer, the refund concerns only the last product purchased. In case of multiple purchases the satisfaction obtained from the purchase of a product is confirmed by the purchase of the following product. However, the site can only reimburse the last service performed during the last 3 months before the customer’s claim, the amount paid by the Consultant, on request from him sent to the following address: customer service email.

ARTICLE 2 – Guarantees

The Site does not engage its responsibility for the duration, the maintenance of accessibility, or the erasure of the contents ordered.

The Site does not engage its responsibility in the absence of recording of the Consultant’s order.

The Site assumes no responsibility for problems that may arise during secure transactions. This responsibility lies with the various organizations providing these services.

ARTICLE 3 – Availability of products

With regard to intangible products, the Site undertakes to implement all reasonable technical solutions to allow permanent accessibility to the site and to the texts and illustrations linked to it, subject to the necessary maintenance interventions, own breakdowns the internet or malicious acts beyond their control.

Consequently, The Site disclaims any responsibility in the event of impossibility of access to its Internet site or to the pages of texts and illustrations which are linked to it.

The Site cannot guarantee that the site is free from any computer virus beyond its control.

ARTICLE 4 – Force majeure

In the event of force majeure or anything that may affect the proper functioning of the Site, assumes no responsibility for the non-delivery of orders from the Consultant.

ARTICLE 5 – Intellectual property

The entire content of the Site is protected by intellectual property and trademark law.
Any reproduction or use provided for by intellectual property protection laws must be subject to the prior authorization of the Site. Otherwise, this exploitation may be subject to legal proceedings.

ARTICLE 6 – Duration

The duration of application of these general conditions of sale is unlimited, unless modified or deleted by the Site.

ARTICLE 7 – Territoriality

These general conditions are subject to the law of the country where the headquarters of the company operating the site is located.

Company Addresses:

Company name: CASSOPIA LTD
Address: Suite 2 1a & 1b Atherstone Barns,
Atherstone On Stour, Stratford-Upon-Avon, England, CV37 8NE
Registration number: 11427418
Please use this address for correspondence is operated by Cassopia Limited with the registered address Suite 2 1a & 1b, Atherstone Barns, Stratford-Upon-Avon, England, CV37 8NE , under the laws of The United Kingdom.

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